FAQS
Shipping Information
How much is the shipping fee?
We offer Free Shipping on all orders over $99. Unfortunately, this is not possible for the Fix Wing collection.
How long does it take to ship my order?
All orders placed are shipped out within 3 days. Some Friday evening and Monday morning orders will ship on Saturday later.
How Do I Track My Order?
Once we shipped out your package, you will receive a mail with the tracking number and tracking link.
Do I Need A Account To Place Order?
No, it depends on you.
FAQ Second Version
How do I return an item?
You are very welcome to return any recently purchased brand-new and unopened products as long as they are still sealed in any included packaging so that they can be resold. Simply email us or reach out through our Contact Us via daniel@atomrc.com. Make sure to mention the order number and what it is you are returning.
What do I do if I receive an item that is defective?
If you believe you have received a defective item, please let us know right away via mail daniel@atomrc.com and provide the picture of the defective item.
How Do I Track My Order?
Once we shipped out your package, you will receive a mail with the tracking number and tracking link.
Can I change my order?
If you'd like to make any changes to an order before it has shipped, please contact us and we will solve for you.
How Should I to Contact if I Have Any Queries?
If you have a technical question about an item we sell or any other else, we will be more than happy to help out.
Email:Daniel@atomrc.com
Is it possible to get technical support?
If you have a technical question about an item we sell, we will be more than happy to help you. Please contact us via mail and we are always here for you!
I bought your atomic swordfish, and can’t get my dji o3 air unit to work. When I plug in the battery I only get a picture in goggles but the controller doesn’t work
the DJI connector SBUS uart is UART5, you must choose UART5 as serial receiver, and select protocal is SBUS.